Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

September 8, 2021

Privy has so many wonderful tools. Their onboarding team is fantastic and helped me truly understand how to get the most out of this app. I couldn't be more happy to have Privy in my workspace for my website.

LuxIllume
United States
Almost 5 years using the app
March 6, 2017

really great we enjoy using the product it helps alot

Pro Image Sports At The Mall Of America
United States
Almost 5 years using the app
January 20, 2017

Our second site using Privy and we love it.

My Plastic Business Card
United States
Almost 5 years using the app
Edited February 16, 2020

This app helped me to create pop up discount codes that aren't cheap looking and also helped to collect exit traffic and abandoned carts.

Bear Essentials
United Kingdom
Almost 5 years using the app
Privy Operations replied October 29, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 29, 2019

i like this pop up a lot but think you should offer more ways to customize. like adding a photo in addition to logo

carryurheart
United States
Almost 5 years using the app
Privy Operations replied September 30, 2019

Thanks for the review! You can definitely add images into your pop ups using the image element. Here is an overview of the designer for you. https://help.privy.com/hc/en-us/articles/360008364373-Using-The-Privy-Designer

May 11, 2018

They include great features on the free version.

Aquarium Fish Sale
United States
Almost 5 years using the app
Edited September 3, 2019

Privy is a great way to send a pop ups discount codes and emails to customers. I have been getting lots of signs ups from this app. I have been using it for many years now on website. It's really easy to use, it works really great and I will continue to use it. I highly recommend for other merchants to use it. I will give this app a five star.

Andrew Stevens Footwear
United States
Almost 5 years using the app
Privy Operations replied September 3, 2019

Thanks for the review! We love hearing that kind of feedback, and thanks so much for being a customer. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 29, 2021

So far, so good. I was using the free trial for a year, but I guess they stepped it up and started charging monthly since they brought in all their new features and designs. Can't complain so far and will continue to use Privy for campaigns. $30 is a bit pricey, but I like Privy way more than MailChimp for newsletters and automated emails.

Kuyawear
United States
Almost 5 years using the app
February 16, 2017

Seems easy enough and is ACTUALLY free (unlike most of these darn "free" apps).

Hexlets
United States
Almost 5 years using the app
November 29, 2016

Easy to set up and great features

Mylittlecrystal
United States
Almost 5 years using the app