Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 15, 2017

Not bad. Easy to use and understand.

W Hensley
United States
3 months using the app
May 10, 2019

making adds is amazing and easy, simple drag and drops, integration and explanation of capabilities are horrible and need to be improved, for being such a great tool a great explanation is needed.

NEON SPECS
United States
4 months using the app
Privy Operations replied May 14, 2019

Thanks for the feedback and sorry about the issues you are experiencing. For some pointers, please check out our help docs at help.privy.com, or sign up for a live training at privy.com/training. Our team is always happy to help answer any questions if you email support@privy.com as well.

April 18, 2017

Thank you for providing this free app - it's a great starting point for new businesses.

Bohemianmamma
Canada
3 months using the app
November 7, 2018

I got this app to help me do emails for customers of my store. It could be a little more user friendly for people that have little understanding of how this stuff works. I wish it had more templates for newsletters and coupons. They all seem so basic. I am sure I will like it better once I figure out how to use it more fluidly.

Creative Ballance Inc.
United States
4 months using the app
July 27, 2017

The app is ok and friendly to use but there is not enough room for customization so we are left with only one pop up version which to be honest is not that beautiful. Works smoothly though

Smart Dna
Greece
3 months using the app
December 31, 2019

The app is easy to use and has helped me communicate via newsletter with my customers. However, the selection of templates is very limited; developers should focus on adding far more template choices.

Blueprint Heels Inc.
United States
4 months using the app
Privy Operations replied January 3, 2020

Thanks for the feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 1, 2019

So far so good but not the best I've seen. It seems that I need to do a review just to use it, or am I wrong?

athleticdog
Switzerland
4 months using the app
Privy Operations replied August 1, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 16, 2016

Have not used enough to review, but the pop-up asking me to review is extremely annoying.

Olivers Pet Store
United States
3 months using the app
February 16, 2019

I only had this app for 30 seconds and am forced into reviewing already? In the future I may change this review after actually using Pryvy

JD Caze
Australia
4 months using the app
July 25, 2017

How are ppl suppose to write an actual review of your app if the review plug is shoved down your throat b4 you're even finished with the setup phase? Bc that's pretty much all I have seen the app have to perform by only the 3rd step of getting it setup b4 having been asked to write this review? I'am not totally sure what you're expecting me to be able to even rate. Did the app open properly upon it's first launching on my computer? Ya bruh bruh I opensed it skraight up if that's what i'm being asked kindly to review. I'am joshing ya, but in all seriousness I know devs. are rating thirsty but it just seems kinda shady getting hit with wanting a review just after launch. I will update with 5 stars once I actually get to use your app :)

Survivor Macgyver
United States
3 months using the app