Reviews (24,928)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.

November 6, 2017

Pretty cool app! Just starting to use it, but looks like it's awesome-sauce!

Drbo Com
United States
About 5 years using the app
July 21, 2018

So far so good. I just started Privy so not much to report yet. The set up and design process was very easy!

Malloryetcie
United States
About 5 years using the app
December 20, 2016

Set up seems pretty easy, the basic version fits our needs at this point, and the product works well!

Muslce Up Bars
United States
About 5 years using the app
June 27, 2017

Set up was easy, but they're forcing a review before I've had a chance to use the product and see how it works. Will happily upgrade my review after I've had time to use the product!

Catholic Art Store
United States
About 5 years using the app
November 30, 2018

Excelente aplicación para pop ups y recolección de mails para campañas de emailmkt. Fácil de usar, muy intuitiva.

Semilla Cosmeticos
Argentina
About 5 years using the app
Edited August 24, 2019

customer service is by chat only which is very inconvenient and very time consuming. privy should offer at least an online screen sharing service such as join.me or the likes for troubleshooting technical issues. you don't even have the option to copy and paste a screenshot via the chat sessions- you have to download a screenshot you want to send them, then upload it as an attachment- what a waste of time!! it's very frustrating.

Herbaterra
United States
About 5 years using the app
Edited April 1, 2020

yes this app has been super helpful with gaining leads. We have been getting creative with the customization and has fit our website nicely. Their help team is amazing and on point as well always answering all of our questions right away! There emailing system is nice too, very easy to use!

Luv Lashes Online
Canada
About 5 years using the app
Privy Operations replied August 9, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 2, 2018

Awesome app! Super easy to change, very customizable and friendly. Love it

Chikini
Mexico
About 5 years using the app
October 9, 2017

I have just started looking into this and so far very good instructions to get started

Delicious By Nordic
Denmark
About 5 years using the app
Edited March 26, 2019

this is the best app i've ever used. its the most innovative cost effective way to collect my database. i've captured thousands of emails using this app.

Sneakerscustom
United States
About 5 years using the app