Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 7, 2018

Its a good app. Its easy to set up but you have to look carefully, because its easy to miss some things out. What i dont like is that i cant use my shopify discount codes that i already made and i cant use my email adress for the outgoing emails to the customer. and there are no instructions on how to install the code in my store. so i dont have the exit intent

Gadgetboiz
Austria
4 months using the app
March 6, 2019

I am liking the app so far but i am trying to figure out how to send emails from it once i figure that out i'll be very happy with it

Texas Creek Boutique
United States
4 months using the app
Privy Operations replied March 7, 2019

Thanks for the review! Feel free to reach out to us for help with sending your emails at support@privy.com or check out our help docs at https://help.privy.com

November 27, 2017

I LIKE IT SO FAR, BUT THEY ALSO REQUIRE 30 CHARATERS FOR THIS REVIEW AND IM TRING TO GET THINGS DONE RIGHT NOW WHICH IS BOTHERSOME

Minimalyze
United States
3 months using the app
Edited August 29, 2019

Just installed this app. Still trying to work out how to get my pop up to show on my desktop ? Not so easy - what is a privy code ??

M&T The Clothing Co.
United Kingdom
3 months using the app
Privy Operations replied August 30, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

March 18, 2017

This app has worked well for our business

Hustlers United Apparel
Australia
3 months using the app
June 6, 2018

I'm still try to set it up on the site. Will update.

Labellame
United States
3 months using the app
November 1, 2019

It's a nice app, but unfortunately, there isn't much free traffic per month. Hope can improve.........

ZFEULSHOP
China
3 months using the app
Privy Operations replied November 1, 2019

Thanks for the feedback! We have lots of tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

March 12, 2018

pretty cool I like it but doesnt seem to have much impact for now and I with it was more customizable

Omnivolv
United States
3 months using the app
September 27, 2017

great app. I only wish I can remove the branding on the free version. i don't feel like someone should have to pay $24 a month for something so small.

Rebeldreamers
United States
3 months using the app
October 14, 2019

Straight forward by looks of it... Not sure what Privy want me to say after only using it for a period of 3min....

Dachaigh
United Kingdom
3 months using the app