Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 20, 2017

Muy buena aplicación. Facil integración y muy buena personalización.
En definitiva es útil, intuitiva y eficaz.
El único defecto es que en su versión gratuita incluye Powered by Privy, pero se comprende que nadie regale nada.

Muy contento con ella.

Hera Prueba
Spain
About 1 year using the app
March 13, 2017

The app is a little glitchy. Some functionalities are not intuitive

Www Thesafedepot Com
United States
About 1 year using the app
October 31, 2017

Great App - Easy to use! Love it!

Brooks Ella
United States
About 3 years using the app
January 24, 2017

New to this app, but it is fairly simple and seems easy to use. Now to see it deliver, then I'll give it 5 stars.

Shift In Season
United States
About 1 year using the app
August 13, 2018

good service, free but can be a little bit frustrating to navigate

Anatomfw
United Kingdom
About 3 years using the app
March 22, 2016

Great app! If only other apps/services understood the importance of good support and good design! Launched my campaign yesterday and it's definitely making a difference, people are subscribing and using their promo code increasing our sales! One side note though: they could improve their platform and make it more intuitive to use and navigate. The synchronization with other apps is a bit tricky, but as I said they were very helpful and answered all my questions so I didn't have to waste my time trying to figure out what to do. Thumbs up!

Ninou Kids
United Kingdom
About 1 year using the app
Edited April 6, 2017

Easy do set up and cool features! No problems here!

J Lykeys Boutique
United States
About 1 year using the app
Edited February 6, 2020

i am a new customer and don't know yet. hard good things about this app from other customers using it on their store

New Edge Flower
United States
About 3 years using the app
Privy Operations replied February 6, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 3, 2017

So far so good! Just started using

Erinbakers
United States
About 3 years using the app
February 17, 2017

Really easy to use but unsure of how to turn pop up off once user has entered email

Prep Bod
Australia
About 1 year using the app