Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

May 15, 2020

I set it up within minutes, and it helped grow my email list to run targeted campaigns. A must have for any store.

Coffee Notes
South Africa
Almost 5 years using the app
November 17, 2020

I love everything about Privy, the possibilities are endless with it! I also appreciate Simon (My personal Privy assistant) who has been such a blessing for me during these chaotic times! High recommend!

The Closet Inc.
Canada
Almost 5 years using the app
October 20, 2017

So far it seems to be pretty good.

Frame Crafters
United States
Almost 5 years using the app
Edited October 29, 2018

Dollar for dollar you can't do better than this. Free is feature rich and upgrading is very reasonably priced. Great job.

Ladyloved - Sublime Skincare for Natural Beauty
United States
Almost 5 years using the app
Edited June 16, 2020

I used Privy as an alternative to Mailchimp since MC left Shopify and I find that it's much more better then MC

Reborn Ideas
Italy
Almost 5 years using the app
Privy Operations replied November 25, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 25, 2016

Privy is amazing, I would recommend it to anyone looking to increase their e-mail list and increase sales through small incentives. Privy makes it so easy to design a good looking pop-up for your website and their platform is so easy to use. We have seen our sales increase ever since we started using Privy on our website. Highly recommend.

Simply Skinny Ties
United States
Almost 5 years using the app
March 6, 2019

Working very good so far. Simple to use and install. Haven't encounter any issues with the app

ROCA Toys
United States
Almost 5 years using the app
Privy Operations replied March 6, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

January 2, 2019

Great App. Added a lot of value, increased customer retention and delivered results beyond expected. Thanks for this one.

us.pureclinica.com
United States
Almost 5 years using the app
Edited July 16, 2020

I primarily use this app for the popups to capture email addresses for my list. This app has served me well!

The Natural Skincare Queen
United States
Almost 5 years using the app
Edited December 16, 2019

Great app! I like the exit intent, as it doesn't disrupt my customer's shopping experience. Definitely recommend!

Ultra E-Bikes
United States
Almost 5 years using the app
Privy Operations replied August 13, 2019

Awesome, that's the idea!

If you need any help feel free to reach out to us at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training