Reviews (24,816)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

April 13, 2018

You have to upgrade to get the most important features. Other than that it's a good start.

Techhighstreet
United Kingdom
About 2 years using the app
March 9, 2019

Heard about this app. Decided to add it to my store and try it out. Easy to set up. I am still reviewing this app for a true review but needed the pop-up to go away hence this partial. So far, okay.

Lavish Realm
United States
Almost 2 years using the app
Privy Operations replied March 11, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

June 16, 2017

There is often bugs with banners disappearing. Would not recommend

Ouray Skateboards
United States
Almost 2 years using the app
Edited April 25, 2019

Great for initial setting up of pop-ups on page and adding customers to email list, very difficult to arrange newsletter emails, for me it would not send any to any contacts, not even test emails to myself.

Pace of Ace
Australia
Almost 2 years using the app
Privy Operations replied April 25, 2019

Sorry to hear you’re having trouble with our newsletters. If you send an email to support@privy.com they’ll be able to help you as soon as they are back online in the morning.

March 2, 2017

i can't personalize the text of the banner...

Petit Turban Barcelona
Spain
Over 1 year using the app
August 16, 2019

Makes you review app before use. Makes you review app before use. Makes you review app before use. Makes you review app before use.

BarkHeaven.com
United States
Over 1 year using the app
Edited October 15, 2018

I was advised to use this Privy app as a free automated email newsletter sign up by my website design company...

Ummmm am I missing something?

But to do this you have to pay for it?
As it looks like I do and it pushes coupon codes that I don't want

If I'm like you and you're fairly new at setting up your 1st Shopify website, dealing with AliExpress and others and start dealing with Google ...

My House Of Gadgets
Australia
Over 1 year using the app
October 3, 2021

I mean, it was reasonable easy to setup & find our way around it... But it never actually sent any abandoned cart emails, which meant we had to stop using it & cancel our account. Was pretty disappointing tbh.

Home Office Space NZ
New Zealand
Over 1 year using the app
September 8, 2019

customization and sync is not entirely glitch free. It seems I cant easily turn it on or off and that should be easier

The Sleepcollective
United States
Over 1 year using the app
January 6, 2018

Haven't really used it. Exploring options now.

Tmdavis
United States
Over 1 year using the app