Reviews (24,814)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.
Refine
-
By rating
I used this app to help set up pop up email sign up on my account. I am still getting the hang of it.
I had a hard time w/ creating my campaign,as far as editing wise. I have not seen any results yet because I just finished setting up, but we will see!
User Interface is clunky, not very intuitive. I'm using the Free version, so hope that these issues wouldn't be as pronounced if I were to pay for a subscription. Editing forms crashes a lot, causing me to have to save every time I do a simple change. Useful and I guess worth every penny I've paid so far, although I've signed up for the $10 automation feature, and still don't have a clue how to use it or if it's really what I need. I don't find the support to be very informative either. I do get some signups, but few and far between. Could be because I can't get the forms to display correctly, or because I can't figure out how to make the interface less painful and frustrating. I would recommend you try out other, more sophisticated apps if you can't get the hang of this very quickly...
It has been a struggle to figure out the gating element and I don't like the fact that no one is actually on the help chat when you ask a question. So far, not my favorite app but I am trying to get it right.
Some features are ok but it takes to long linking products, offers and creating buttons, etc and it's very basic and limited with what you can do.
The only feature I'm really happy with is the sign-up pop-ups and announcement bars. I'm not too keen on the emails, disappointed as that was the main reason I subscribed to the app in the first place.
Nice app but slows my shop.
I also don't like the fact that Privy uses my customers' emails. Had to uninstall it.
App ben fatta! Mi sono iscritta adesso, vediamo come funziona! Il primo impatto comunque molto positivo
Pricing is better than a lot of other competitors but rightfully so...just not a good user experience and the aesthetic + default templates are very unappealing. I will be looking into alternatives soon.
Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com
Nice app but slows my shop too much. I don't like the fact that Privy uses my customers' emails. Had to uninstall it.
The Contacts feature is not easy to use or navigate. Wish we can manually add contacts in the Send area for the newsletter