Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.
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I like this app but would love to see a social follow discount, not just email. To replace the bekeeting app that shopify no longer supports.
I'm finding this app challenging to use and navigate, I am frustrated shopify and mailchimp aren't integrated anymore. Hopefully the learning curve drops soon and I can get back to regularly scheduled emailing!
Thanks for the review and the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training - hope we can get you back to regularly scheduled emails quick!
Have been using the free pop up and it's really good. Just started using abandoned cart emails , nothing to say about it yet. Therefore neautral review. And STOP asking to review your app every time I log in. It's annoying and as I can see you are getting a lot of less than positive reviews because of it. I will update my review later when I see how everything works.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
istoo expensive and the free plan doesn't allow you to do much.
The more I try and use it the more features I find either don't works or don't work as perhaps Privy suggest, shame, it used to be a great company but they seem to be focusing on new products although I rarely see them rather than fixing all the glitches in the basic system. I still have an unresolved issue
I haven't really had the chance to get to know the app very well before it's asking me to write a review. We have started a campaign to capture emails and so far it's fine. The popup works. But I am having a hard time tracking down the list of emails it has attained. It would be nice if those emails went directly onto my shopify dashboard instead of me needing to go into Privy to track them down.
I have been using this app for 3 years for a single pop up. have about 5k a month page views, and now they have put a limit on pageviews and are charging $20 a month. Time to find a new app, nothing special that any email platform cant do.
Still in learning curve for this App. Have just switch from Mailchimp because of the Shopify issues will test it out...
Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
I just downloaded the app and I'm still setting up my store... so I'm not sure how well it functions, but setting up the email pop ups was very easy and their analytics reporting is easy to read and understand.
Free version is very limited access. But very easy to set up