Reviews (24,816)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

September 22, 2016

I like the app. I am just not sure if it is helping me.

Lifestyle Euphoria
United States
Over 3 years using the app
September 28, 2016

Not sure that we got good value from Privvy yet.

Gordon Wear
United States
Over 3 years using the app
January 10, 2018

Ok so the free account works. Kinda...
But if you try and open the details, then it does not as much. All the abandoned carts seem to have the same product with same value, though the report has different values. So it is no great help if you are trying to analyse what are being left in the cart.

Allem Studio
United States
Over 4 years using the app
January 29, 2019

Trying to use it but it keeps crashing with 404 errors - not good irst impressions for my customers to use

Triple DDD Sports Ltd
United Kingdom
Over 3 years using the app
August 5, 2017

Just installed, Havent really used yet. I will adjust my review after some use.

Under The Sun Inserts
United States
Over 4 years using the app
May 22, 2017

simple to install but still learning how to integrate all services.

Sistergirls4life
Canada
Over 3 years using the app
October 16, 2016

Very easy to use but I hate that Privy's name is at the bottom of the pop-up if you get the free plan..

Black Orquid
United States
Over 3 years using the app
May 15, 2019

I't has been really long since the last time I used it. I'm restarting now, could give you feedback in next days

Filosophy
United States
Over 4 years using the app
Privy Operations replied May 16, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at ...

January 14, 2019

I used privy and overall it isn't bad. The free version isn't great. Would love to be able to email customers their discount code after they sign up to the mailing list... Wish I knew that before testing it out. Also, the emails added to privy are not linking to shopify. Maybe the paid version is better but I thought I would give it a test run before I purchased. Not super impressed with the ...

Veriphy Skincare
Canada
Over 4 years using the app
March 15, 2020

Not easy to use, canva is way easier. SHould link to shopify and be able to pull products directly from it

shop hey chick
United States
Over 4 years using the app