Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 22, 2019

Hi really like this app, I hope it helps us reach our goals. Will post new review on a couple days.

ROSELLA Cases
Mexico
About 3 years using the app
Edited January 10, 2020

This app has all the basic features I need. I would like to include PDF files in my emails for customers, but still haven't figured out how to do that.. I am not a techy person though so it may be readily available and I just don't know it haha. Otherwise, it's a great deal for what I need.

MorningGrounds
United States
About 3 years using the app
Privy Operations replied January 10, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

June 22, 2017

So far, so good! Will be interesting to see how it goes in generating sales!

Iron Kings Liftwear
Australia
About 1 year using the app
Edited September 24, 2019

look like things are coming along well thus far, not sure if im setup right, have not as yet seen any improvement in sale or signups.

Jwwb Enterprises
United States
About 1 year using the app
February 17, 2017

this is pretty good stuff. the free option is good for those stating out and looking t test and scale conversions

Technotrap
United States
About 1 year using the app
May 3, 2019

Easy to use but only realised chargable to send email once installed, this wasnt discussed when we migrated from Mailchimp

www.wildchildlondon.co.uk
United Kingdom
About 3 years using the app
Privy Operations replied May 3, 2019

Thanks for the feedback and we're sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

March 16, 2016

Signed up to Privy a few days ago, and already my list is building up nicely. Love it.

Nappy Love
United Kingdom
About 1 year using the app
September 29, 2017

One of the easier and fastest apps I have used for our Shopify Store

Lohcal Apparel Union
United States
About 3 years using the app
August 28, 2017

Haven't used yet so don't know about the support. But so far so good.

Playground Pasttimes
United States
About 1 year using the app
Edited December 27, 2019

I like this app. Has nice templates you can use for your newsletters. I am still new to the app so i dont know much

Black Diamond Shoetique
United States
About 3 years using the app