Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 19, 2017

Has a lot of services you can use to make life easier.

Ezinwanneonuoha
United States
2 months using the app
January 7, 2017

Good, but to many features behind a paywall. I would recommend a product that gives a great set of basic features, with the option of more features for a paid version. However, very little can be done with the free version. Very few emails can be sent with the free version, you can create your templates and layouts, but cannot really create different email messages. To have tiered email messages requires the paid version, which is one main feature I wanted.

If you can afford the paid version, it's a good value.

Techarmyesports
Canada
2 months using the app
March 8, 2019

I used this app to help me set up an email campaign. it was a little confusing. I wish it were more upfront about what the free plan includes

Sammi's Collection
United States
3 months using the app
Privy Operations replied March 11, 2019

Thanks for the review! You can see the details of all of our pricing plans at privy.com/pricing and if you need help, feel free to reach out to us at support@privy.com or check out our help docs at https://help.privy.com

June 16, 2019

I have just added this app so cant really give a rating, so l will give it 3 for install ability. All l want it to do is capture customers email address and offer discount upon visiting and leaving my store. Fingers crossed as l have not had much luck with these. Oh and l hope support is as good as what they say. i will update once l learn a bit more

Sixela Ind.
Australia
3 months using the app
Privy Operations replied June 17, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 16, 2017

thank you thank you thank you thank you

Varsetilelootstore
India
2 months using the app
November 8, 2019

First time using app. No review yet. I dont know how I am supposed to review something when I am just signing up for it.

Roys Rugs
United States
3 months using the app
Privy Operations replied November 8, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

November 4, 2017

i would recommend this to my friends starting out on Shopify.

Future Bandit
Australia
3 months using the app
March 16, 2018

I have no experience yet except the design phase. Seems clean and smooth, no idea how it will perform yet.

Mtnpassoutfitters
United States
3 months using the app
October 11, 2016

We are still trying to figure out Privy.

Naturalista Daily
United States
2 months using the app
December 7, 2018

Too soon to have an honest opinion. Ask me again in a couple of months. I should definitely know something by then.

GAIA NATAL
United States
3 months using the app