Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 14, 2019

We just began using Privy from Mailchimp. We have yet fully utilize its offerings but are eager to learn.

Alyse Parfum
United States
About 3 years using the app
May 15, 2017

Easy to use and simple features.

Ota Kulture
United States
About 1 year using the app
June 3, 2017

good , but i dont think you can remove the "powered by privy" under the tab when it pops up on the page.

Ecomhayes 2
United Kingdom
About 1 year using the app
November 6, 2017

Very easy to set up. Im looking forward to increasing conversions.

Pure28nutrition
United States
About 3 years using the app
August 6, 2019

A little tricky to setup but seems to be working fine now. Still waiting to send out an email because they required us to scrub our email list pretty thoroughly but I'll update the review once we try it out!

Plak That
United States
About 3 years using the app
Privy Operations replied August 9, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

January 28, 2017

so far so good. will amend this accordigly

Unlawful Shirts
United States
About 1 year using the app
October 14, 2019

I use the coupon pop up feature on this app. Love that I can customize it and it flows with my store.

LIONESS LEGACY
United States
About 3 years using the app
September 13, 2018

I just installed this app. I don't even know yet. but I like this app concept.
Also I hope this app help me out

Trends LABO
Japan
About 3 years using the app
November 23, 2016

So far, so good. There is so much that this app can do; I am looking forward to seeing what I can accomplish!

Ireign
United States
About 1 year using the app
Edited March 18, 2018

While writing text for pop up experimented annoying lagginess.

Jon Richard Enterprises
United States
About 1 year using the app