Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 19, 2018

pretty user friendly and convienient

Goddess Medicine
United States
Almost 3 years using the app
September 11, 2017

Really great app that helps you to stay in touch with your customer, very beneficial.

Blingblwow
United States
About 1 year using the app
September 12, 2018

Nice and easy to use, only complaint is that a few customers have reported the pop up being impossible to click on/fill out which leads me to believe that the browser or device can alter the view - not ideal.

Dippy Cow Nails
United Kingdom
Almost 3 years using the app
December 22, 2016

It is very good. The only problem is that it pops up again even after a person closes it. It may be annoying for some people.

Super Stylish
Canada
About 1 year using the app
January 19, 2017

can't edit the popups, not very intuitive dashboard. the API works great though

Nomad Nutrition
Canada
Almost 3 years using the app
January 26, 2021

I really like Privy and what it can do. I find it's interface and logic a lot easier than some other apps. However, with their pricing, I am now paying quite a bit...and I dont think is quite worth it. Not for my business anyway. AND it sucks on mobile... which is annoying as this is my side hussle and sometimes i need to just jump on my phone to action stuff and this makes it really hard. Would love to see improvements on mobile interface.

Mama Kisses
Australia
Almost 3 years using the app
January 16, 2017

Love it! It need a few minor tweaks, but overall it is a great ap!

Butter Leggings Boutique
United States
About 1 year using the app
October 26, 2016

Almost perfect, it would be great to have control over the popup when the customer enters a specific page or category

Vapeandoando
Mexico
About 1 year using the app
Edited April 6, 2020

I’ve learned how to launch several campaigns and I’m excited to learn more. Ready to launch a new product campaign. So far so good

Hunnies Body Butter
United States
Almost 3 years using the app
April 28, 2017

Good so far. We shall see. Im testing the free version currently

Inked Feelings
United States
About 1 year using the app