Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited March 16, 2019

the app is alright but the pop up doesn't show up despite saving all the settings. according to settings it should pop up in 3 seconds and when 25% of page is scrolled but it just doesn't show up

Regalia Creations
Australia
3 months using the app
Privy Operations replied March 17, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

November 7, 2017

Still learning so I am not sure if this is what I am looking for

Harvestheat
United States
3 months using the app
Edited July 8, 2019

Really cool plugin. Especially the Exit Intent and the AC Emails are perfect, but I think it is a bit hard to understand. The performance of the plugin is not that good.

Insektweg
Germany
3 months using the app
Privy Operations replied June 12, 2019

Thanks for the review and feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis if that would be interesting to you. Check it out here; https://www.privy.com/training

September 2, 2017

Only just started using this so if things go well then I'll improve the rating.

Living Vitality Australia
Australia
About 2 months using the app
December 1, 2016

Looks like a good app, but have not started using it yet.

Dixie Peaches Couture
United States
About 2 months using the app
January 18, 2017

i am new to this seems very straight forward

Strike Billiard
Canada
About 2 months using the app
June 18, 2017

let me finnish the tutorial before you ask for my review.

Breezeshirt
Norway
About 2 months using the app
May 2, 2018

Good app that is easy to use. Excellent addition to any store

Every Day Thing
United Kingdom
3 months using the app
July 4, 2018

looks ok, and easy to use- but most features are on the paid plan.
would be better to have them all open - even for just a 7-14 days trial.

Poopiscoopi
Israel
2 months using the app
July 25, 2019

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Reflective Streetwear
Romania
2 months using the app