Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 18, 2019

Just started out with this app. Pretty user friendly but I do miss some tools to customize the design of the pop ups

INDI&ME
Netherlands
Almost 3 years using the app
Privy Operations replied July 19, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

March 25, 2020

feels ok, if you have a free plan for email options, that will be perfect. easy going, will have more feedback after using

WELQUEEN
China
Almost 3 years using the app
Edited April 4, 2017

Works well with Shopify and you can get some good tools from the start, like the controls for timer and scrolling.

Harveyskitchen
Australia
About 1 year using the app
November 14, 2016

only just started it and so far so good : )

Toyhq
United Kingdom
About 1 year using the app
Edited February 22, 2017

So far I am feeling my way around this app. So far so good.

Dinmas
United States
About 1 year using the app
June 4, 2018

Easy to set up. Under the Free plan I could customise a lot, which was cool. Let's see how we go!

Nicolasalexander
Australia
Almost 3 years using the app
Edited November 20, 2018

I used this app to set up newsletter signup and coupon... really useful and hope it could be free for more options.

Aquamatix.eu
Belgium
Almost 3 years using the app
July 18, 2017

great app very helpful and easy to navigate through

Saydes Sweets
United States
Almost 3 years using the app
February 3, 2021

Not bad at all. Great customer service, and it is pretty easy to use if you are looking for a simple entry into email marketing. The templates could be more creative, but i'm not complaining. I am really hoping this feature helps to grow my online business and conversions. Give it a try. I'm pretty satisfied.

COZY FRESH KICKS
Canada
Almost 3 years using the app
October 28, 2017

I just got it so I haven't got any info on it yet, but from what I experienced, it's very user friendly.

Lil Hanky Co
United States
About 1 year using the app