Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 26, 2019

Privy is a great add on that has done a great job capturing emails from my page! I'm also starting to finally use it to its full potential. Great tool

Natural Mama Boxes
United States
Almost 3 years using the app
Privy Operations replied September 27, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited March 31, 2019

This app has been a really great add on to our store and was very easy to use. So far we are pleased with the way Privy works.

Sixty Stax
United States
Almost 3 years using the app
March 12, 2018

Fairly easy to use. Too early to say. Would have liked a A/B testing available in free mode

Onepurefox
United Kingdom
Almost 3 years using the app
March 25, 2019

I'm new to Privy but so far it's been great! The templates are easy to understand and lots of helpful videos if I need an extra hand.

Stranded On Saturday
United States
Almost 3 years using the app
January 2, 2018

I had been trying and trying to connect my account to aweber and today with the help of shopify people and aweber we got it done. I have to say, I wasn't pleased with this account at first. Shopify and I could not find how to add the signup form to my list or where the list button was. I asked and asked for help and was told it is connective, but aweber said it wasn't and something is missing.
I know how good Ben is in help the client, that was my first experience with him and has stayed with me. I know that this is a good company and will keep use it.

Healthy Hair Clinic
United States
About 1 year using the app
July 26, 2017

yes! i would use it again and recommend this it a friend

Lollipop Shop Boutique
United States
About 1 year using the app
October 3, 2016

So far so good! Super easy to use.

Frontlineleds
United States
About 1 year using the app
October 31, 2018

www.bodhibar.ca uses this app for a subscription pop up on our website. We like how Privy provides reports on a daily and/or weekly basis. We would like to learn how to use this app to it's fullest potential.

Bodhi Bar
Canada
Almost 3 years using the app
Edited May 30, 2017

So far so good. I am getting to know the app. Nothing new to say, satisfied so far.
I have no great raves about this app nor do I have any great disappointment with this app. I am satisfied with the performance of the app.
I have nothing more to say about this app. please just accept this review. Mailchimp works too.

Foreal African Designs
United States
About 1 year using the app
February 26, 2018

Good but no easy way to retarget

Valveno
United Kingdom
Almost 3 years using the app