Reviews (24,928)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.

July 1, 2021

We love Privy. The pop-up service are very good with endless possibilities, their email service is very good and very easy to use. Great platform with fantastic support. Andrew did a great job at helping us optimize it and make the most of it.

BELLABOHO
United States
Almost 5 years using the app
November 15, 2018

Works great, the integration was a little confusing but overall it is an easy to use email capture tool.

Levitating Moon
Canada
Almost 5 years using the app
October 16, 2019

Not too bad to use. Works well. No lag and easily customizable to your stores theme and preferances.

NEO Garage
United States
Almost 5 years using the app
Privy Operations replied October 17, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 7, 2017

App was easy to setup, and easy to mold to my specifications even on the basic plan.

Snakefarm
United States
Almost 5 years using the app
Edited April 2, 2020

I used this app for a pop up on my site. I found it a little confusing at first to re-design a custom design but eventually got the hang of it.

Milk & Thistle
Australia
Almost 5 years using the app
Edited February 15, 2019

Great app, easy to use and wonderful support! Love it! Thank you highly recommend to any business starting out!

Dcsupershine
Canada
Almost 5 years using the app
November 26, 2017

App was a great add-on we have increased sales just on the exit feature only, a must have for your on-line store.

My Cap Canada
Canada
Almost 5 years using the app
September 8, 2021

Privy has so many wonderful tools. Their onboarding team is fantastic and helped me truly understand how to get the most out of this app. I couldn't be more happy to have Privy in my workspace for my website.

LuxIllume
United States
Almost 5 years using the app
March 6, 2017

really great we enjoy using the product it helps alot

Pro Image Sports At The Mall Of America
United States
Almost 5 years using the app
Edited June 5, 2018

Exactly what I need at this stage of my business. The Privy chat support was really helpful as well.

Courageoussoap
United States
Almost 5 years using the app