Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited October 16, 2016

Easy to set up and customize! Was able to easily integrate it with MailChimp. I've only needed help once (turning off the mailchimp welcome emails in Privy) and quickly found the answer in the help docs. I would definitely recommend this app!

Lace The Game
United States
Over 4 years using the app
February 2, 2016

The best free app for capturing emails thank you privy :D

Lloydie Apparel
United Kingdom
Over 4 years using the app
April 7, 2017

Great app. Easy to use and set up. Saves a ton of headaches for the low cost of $0.00

The Milwaukee Store
United States
Over 4 years using the app
February 24, 2020

Great App,
very simple to configure and with nice templates, I definitely recommend this application.

Demon Slugger
Mexico
Over 4 years using the app
May 11, 2018

this is a really great app to have as a part of your store!

Ezsports
United States
Over 4 years using the app
July 26, 2018

great app works great very helpful tutorials available made it so easy

Daisy Dreams Design
Australia
Over 4 years using the app
April 5, 2019

I used Privy for exit intent popups and instant reply emails - has been working great. Easy to set up and use!

GarmaGuard™
United States
Over 4 years using the app
Privy Operations replied April 6, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 4, 2019

I use Privy as exit pop ups on my Shopify store to collect emails and offer coupons. I love this app and realize I need to start using all the features like cart abandonment and order confirmation to send customers coupons to come back and reorder. It links perfectly with Shopify and collects emails which can then be exported to mailchimp. I love the articles they send with examples of how other companies use Privy. Perfect for a small start up company!

OutdoorPantry, Inc
United States
Over 4 years using the app
June 4, 2019

really helpful and tons of options to use. helps with minimizing cart abandonment from 5-20%. highly reccomend

premium Leds
United States
Over 4 years using the app
Privy Operations replied June 5, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 28, 2016

Great so far... started to get people signing up through the popup. All good.

Ocha Co
Japan
Over 4 years using the app