Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 14, 2019

I like the app so far. It took some time for me to figure out how to edit the text when creating a pop up.

Mauve Sophisticate
United States
Almost 3 years using the app
Privy Operations replied September 17, 2019

Thanks for the review, and the feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited April 30, 2020

So far, so good. While I wish a few more features were offered in the free version, I am enjoying the ease with which I can create and push live promotions out.

Clothed Apparel Co
United States
Almost 3 years using the app
November 9, 2016

So far so good! Just changed from Squarespace to Shopify and the apps like this one are making all the difference.

Ethnic Elegance Llc
United States
About 1 year using the app
November 12, 2019

Easy but not that easy for a first timer. Better than ZOHO and other platforms. Works great with Shopify. But takes a bit of time to get used to it.

TerraWash SA
South Africa
Almost 3 years using the app
Privy Operations replied November 12, 2019

Thanks for the review! If you have any questions, feel free to reach out to us for help at support@privy.com or sign up for a live training or watch tutorials at privy.com/training. We'd love to help you get up and running!

March 7, 2021

like it so far. It's all I need in and more.it allows me to reach customers in their inbox and text. the wheel feature is so cool.

Dope Teacher Gear
United States
Almost 3 years using the app
October 26, 2016

So far, I think the Privy app is very easy to use. Thanks!

The Composting Network
United States
About 1 year using the app
May 23, 2019

The more you can demonstrate how to use your app the better off we would be. EG how to use guides. new feature releases etc

MOVE Performance Underwear
Australia
Almost 3 years using the app
Privy Operations replied May 23, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training. We also have a blog where we announce new features too privy.com/blog

May 1, 2019

Setup was pretty quick and the template designer was easy to navigate. Just installed so don't know how effective it is yet. Free plan covers your basics. So far so good.

Daring Kinetics
United States
Almost 3 years using the app
Privy Operations replied May 2, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 28, 2016

Great app! I would recommend this app to anyone who is looking to build their email list. It works great for my website.

Doubletakebody
United States
About 1 year using the app
January 29, 2020

bastante buena, gratuita y muy intuitivan esperemos ver el funcionamiento y rendimiento de la misma para poder mantener un buena opinión.

ForwardContigo
Mexico
Almost 3 years using the app
Privy Operations replied January 30, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training