Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 3, 2017

Easy to configure. Great customisation options. Now keeping fingers crossed that we'll get all those sign ups!

Chic Warrior
Singapore
Almost 3 years using the app
August 12, 2019

User Friendly, easy to use. Set up an email collection tool and a news letter in less than 20 minutes.

Feltman's of Coney Island
United States
Almost 3 years using the app
Privy Operations replied August 13, 2019

Awesome to hear, thanks!

If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 24, 2018

Very good app! Easy to navigate and very helpful

Purity Of Earth
Ireland
Almost 3 years using the app
October 2, 2017

Really good and user friendly for beginners. I can't give a 5 stars because I just started using is, but so far I am very happy with the experience.

Discounteditem
United States
About 1 year using the app
Edited November 26, 2018

I have used Privy in my store and have received only a few coupons for email sign-ups when I first set up my Shopify store last year. I just set one up again. I am going to give Privy another chance to see if works better this time...and then I will determine if I keep it.

Unlimited by KSR LLC
United States
Almost 3 years using the app
November 20, 2017

so far so good. Still have to test email campaigns etc.

Moroccan Designs
United States
Almost 3 years using the app
December 7, 2017

Great easy app! Works seamlessly with my site.

Quilici
United States
About 1 year using the app
September 24, 2016

Really helpful app. Easily customable. It's a shame we can only build sugup forms.

Courez Chez Must
France
About 1 year using the app
November 3, 2019

I enjoy the app, I don't think the pricing is good for 5,000 page views a month though. Sending out emails is a separate cost already.

Tiny Trends Bowtique
United States
Over 2 years using the app
October 5, 2018

it is user friendly. I just started using it and am already seeing growth to my email list! I cant wait to learn about all the features.

The Dixie Dandelion
United States
Over 2 years using the app