Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 16, 2019

doesn't let me change the email address its coming from. looks fake , i wish i didn't have to pay just to put my shop email instead of their sketchy looking one

Jazzaly
Canada
2 months using the app
Privy Operations replied September 17, 2019

Thanks for the review. Here's some more information that might be helpful: https://help.privy.com/hc/en-us/articles/360007990514-Sending-Privy-Emails-From-A-Custom-Email-Address. Please let us know if you run into any trouble at support@privy.com!

March 13, 2018

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Tn Accessories
United Kingdom
2 months using the app
August 24, 2017

So far it's ok. Still in set up and being asked for a review.

Cellardoor Com
United States
About 2 months using the app
April 3, 2018

learning how to use it. can't give a review on something im learning how to use. it was free so that is why i gave it a three star

Petespetspaws
United States
2 months using the app
March 31, 2018

The app seems pretty easy to use

Shop More Glam
United States
2 months using the app
Edited January 28, 2019

I downloaded this app as had the most reviews. There were a few cliches but easy to use once sorted

Modest Trends
United Kingdom
2 months using the app
July 20, 2018

Only seems to work 50% of the time. Not sure what's up with the app. Looks great when It's working though.

Motto Fy
United States
2 months using the app
November 22, 2018

this app really helps me target new customers and those who have left items in the cart abandoned. super helpful

ATLXS
Australia
2 months using the app
February 2, 2018

A very important feature is paid and expensive.

Oltutasimarket
Türkiye
2 months using the app
June 4, 2019

A little confusing at first, dont like that they hide the cost. Wish it was more upfront with the prices before i downloaded the app

WeirdosCC
United States
2 months using the app
Privy Operations replied June 5, 2019

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com