Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited December 26, 2019

I like this app a lot. It's is easy to use and customer support is very good in helping to fix any problems. I would definitely recommend this app. Super easy to use.

Vintage Vdub
United States
Over 2 years using the app
Privy Operations replied March 17, 2019

Great to hear, thanks! If you need any additional help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 10, 2019

I've only just begun! So far so good! It would have been better to ask for a review after my first campaign. I have no idea what I'm doing, but so far the software is user-friendly!

New World Living
United States
Over 2 years using the app
Privy Operations replied August 13, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

February 1, 2017

Yeah good pleased so far still learning it . But glad it is free etc

Capsuleight
United Kingdom
Over 2 years using the app
May 21, 2017

Nice app, certainly for being free. Takes a little getting used to the navigation, but overall pretty intuitive.

Nattylife
United States
About 1 year using the app
Edited November 23, 2018

Really good app to build email list. My only concern is that it’s not mobile friendly (functionality wise.) overall, it will be good addition to your toolbox.

Red Horn Equipment
Canada
Over 2 years using the app
May 1, 2019

I am giving it a 4 star because the review pop up was driving me crazy trying to setup and learn the app. Otherwise so far everyone has been very helpful and the webinars have been great. I will change my rating once I get it in action. So far so good!

Open Circle Specialties
Canada
Over 2 years using the app
Privy Operations replied May 2, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand as quickly as possible.

November 27, 2019

I like the popups but some of the interface is difficult to manage. The coupon generation changed in my store and created a bad situation.

Hoplite Outfitters
United States
Over 2 years using the app
Privy Operations replied December 2, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will be happy to give you a hand.

August 11, 2017

Great app, a little bit laggy.

Alleymuse
Canada
Over 2 years using the app
September 7, 2017

Seems great so far: step-by-step tutorials, intuitive interface, great support. Thanks!

Lucky 7 Socks
United States
12 months using the app
May 1, 2017

Nice app, easy to use. Works well and I have built up a decent mailing list in a short period of time.

Detox Snuggle And Sparkle
United Kingdom
12 months using the app