Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

October 25, 2019

figuring it out trying to get more sales will let you know
figuring it out trying to get more sales will let you know

Polkadots & Moonbeams LA
United States
Over 5 years using the app
Privy Operations replied October 25, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 26, 2016

Yes I find it useful for sure! Very user friendly :)

Her Empire
Australia
Over 5 years using the app
June 12, 2019

So far so good. Not sure why they force me to make a review when i haven't even used the tool yet...

Brokedown Clothing
United States
Over 5 years using the app
Privy Operations replied June 14, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 9, 2018

Great App. Does exactly what it says it would. And good enough features for a few app. Would highly recommend.

The Edible Co
Singapore
Over 5 years using the app
February 9, 2018

Been using this for s week. Good so far

13 31
United Kingdom
Over 5 years using the app
October 24, 2017

I don't know enough about Privy yet to properly review it. Thanks!

Rebeccas Mom Leotards
United States
Over 5 years using the app
Edited November 19, 2018

I'm really happy with Privy - it's easy to use and customer support is excellent. It integrates well with my email sending software. I'd definitely recommend it.

Pheasant Plucker Son
United Kingdom
Over 5 years using the app
April 2, 2019

I am just getting started with it but seems easy to set up and use. Testing this against Sumo to see which one to go with in the long term.

Moda
United States
Over 5 years using the app
Privy Operations replied April 3, 2019

Great to hear, thanks! If you want to get a demo of the paid features, you can give us a shout at sales@privy.com and one of our reps will be happy to show you what we can do as compared to Sumo.

May 30, 2019

It is great to create pop ups in Shopify. Easy to manage, we are use the free plan and it allows several options.

Kaniber
Spain
Over 5 years using the app
Privy Operations replied May 30, 2019

Thanks for the review, we love hearing that kind of feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited November 22, 2017

been using for a few months, so far so good.

Her Silhouette Boutique
United States
Over 5 years using the app