Reviews (24,914)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.
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Privy has offered a great personable experience. They have helped every step of the way in my email marketing journey and have always gotten back to me in a timely manner, which I find invaluable.
Amazing experience! Support were so helpful, and really kind, given I was responsible for the issue! So impressed at how quickly my issue was resolved, and the communication was top notch!
I have been very pleased with the Privy service over the last couple of years. But I especially LOVE my CSM (customer success manager). He is so helpful and is always my cheerleader.
It has increased email deliverability, and I am happy with the customer service I receive any time I have a challenge. Highly recommend.
Customer service has been very helpful in our on boarding process. I was having some issues with my list after sending out our first newsletter and they helped me resolve it quickly.
I was really hopeful about this app, but why charge $30/month which includes sending emails?!?!? Sending emails should be standard and included. This app is extremely expensive.
Thank you for your feedback. We value your input and are committed to improving our service.
At Privy, we strive to provide a comprehensive suite of tools to help businesses grow, and this includes email marketing as a core component of our offerings. The $30/month plan not only covers email sending but also a wide range of features such as advanced targeting, automation, and integrations that are designed to maximize your marketing efforts.
We understand that affordability is crucial, and we’re continuously working to ensure our pricing reflects the value delivered. If you have any specific needs or questions about how to make the most of your subscription, our support team is here to help.
Great customer service. They are quick to help and get you what you need
My experience is ALWAYS AMAZING especially with Jose :) He is always very helpful and and more than eager to assist me in my problem solving! Keep up the great work!
Jose @Privy was able to answer my question and provide requested information on how to add discount codes very quickly. I absolutely love this app and the great customer service. Thank you, Jose!
Privy is a great app for lead generation and email marketing campaigns.
I would recommend.