Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 3, 2017

Great, used it here www.elegantwaterfeatures.com

Firevswater
United States
12 months using the app
October 20, 2017

So far it hasn't been too complicated for me.

Tiny Pals
United States
12 months using the app
April 14, 2017

So Far so good!! I really find this easy to use

Armadalifestyle
United States
12 months using the app
Edited July 16, 2017

Just started using the app. Reviews to come
So far so good just need to figure out how to post to social media

Trigger Finger
Canada
12 months using the app
August 28, 2019

Useful for emailer signups. I've been using this for a year. Works well, no issues so far. Running different campaigns for a/b tests is helpful.

woodgeekstore
India
Over 2 years using the app
Privy Operations replied August 29, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 5, 2019

I use this app to help me capture emails with a discount code. Still learning but seems to work well.

Storied Gifts Shop
United States
Over 2 years using the app
Privy Operations replied May 7, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited July 18, 2019

It would be nice to see a little more of what the app can do before having to sign up and I can't figure out how to preview how my campaign runs. Seems like it could be a great tool. Also when receiving an email after an order is received and submitting a review it does not post to my store.

Fab U
United States
Over 2 years using the app
Privy Operations replied May 1, 2019

Thanks for the feedback! We do have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training. If you have more questions don't hesitate to reach out to our support team support@privy.com

May 8, 2017

User-friendly and self-intuitive app. Reccommend.

Misscat
Australia
12 months using the app
June 24, 2019

So far so good. I haven't used this long enough to have a valid opinion. Check back in 3 months, I'm sure I'll have something to say then.

BLK CRWN
United States
Over 2 years using the app
November 8, 2016

Great service but a bit expensive, it would be good to have some option to pay by campaign only

Maqpro Australia
Australia
12 months using the app