Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 7, 2019

Your app was recommended by Sendinblue as a good way to integrate on Shopify. We are going to give it a try and see how it works.

SnerkShirts by FEEK
United States
Over 2 years using the app
Privy Operations replied August 9, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 11, 2016

Simple to use interface. Would be nice if there were a few more design options and control.

Zen Fuego
United States
12 months using the app
October 11, 2017

Works great. Doesn't require much work (depending on how customized you want it). Can't beat that it's free!

Bikekraft
United States
12 months using the app
April 19, 2020

The application is not hard to use but there were some challenges using it. It needs to have broken down tutorials to go hand and hand with the customer.

Nola's Soapery
United States
Over 2 years using the app
March 19, 2017

Pretty straightforward, would have been better if pop up responds quicker when page is opened.

Hubbandwills
United Kingdom
12 months using the app
January 21, 2022

Overall I like the app. It's very easy to use and customer service is amazing. The reason why I'm not giving 5 starts is that the templates for newsletters are very limited and you run out of options very quickly. Other that that, the app is great and I would recommend it.

MARGOT Atelier
United States
Over 2 years using the app
March 23, 2018

Not very user friendly. Its difficult to determine what's needed to create a campaign.

Murica Proud
United States
Over 2 years using the app
June 15, 2018

so far so good, just signed up

Pocketthelabel2
Malaysia
Over 2 years using the app
January 21, 2017

It's okay. It bugged me to do this review, and then bugged me to put more words in it.

Bluemorningexpressions
United States
Over 2 years using the app
April 7, 2018

Decent app, but why can't I change the line spacing?

I Dont Need A Lawyer
United States
Over 2 years using the app