Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

May 2, 2017

This app works great. Its by far one of my most favorite apps to use with our store.

Colored Moments
United States
Over 4 years using the app
November 3, 2016

USED THIS ON BPTH OF MY SITES. REALLY GREAT APP. EASY TO USE AND MOST OF ALL BEAUTIFUL ON MY HOMEPAGE.

Get Drone
United States
Over 4 years using the app
Edited March 26, 2020

it is a great app. it was well worth it! I love the features. I think for $10 per month more emails should be allowed.

Royal Bum Clothing
United States
Over 4 years using the app
Edited August 28, 2019

Love Privy. The best and most customizable exit intent pop-ups. Change colors, fonts, text sizes and add pictures, etc. Very easy to set up. A no-brainer! Very powerful app. You're able to create what you envision.

NeverBuyAnotherFilter
United States
Over 4 years using the app
Privy Operations replied August 30, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 26, 2017

Easy peasy Thank you for making my lifea easier while setting up the website!
Laurie
https://embellishyourlifeaccessories.com

Embellish Your Life Llc
United States
Over 4 years using the app
October 2, 2018

I really like the option to keep the popup on the side of the page! This has been a great tool for email collecting that I can reward the user with a coupon code. It works ok with my email management tool.

Brew Lucky
United States
Over 4 years using the app
September 28, 2016

Great app, useful for someone like me who is not technically blessed.

Queensonlinestore
Finland
Over 4 years using the app
June 12, 2019

Always love using Privy on my Shopify stores. Easy to design and looks great since I can adjust colors to match my themes!

AnkleBitersKids
United States
Over 4 years using the app
Privy Operations replied June 14, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited February 24, 2020

I'm still testing the free trial but I was able to linked it with my other newsletter account and import all my contacts. It's easy to create template and newsletters.

Evolue Beauty
United States
Over 4 years using the app
April 29, 2019

I have used Privy to gather emails for my small business and I appreciate what this app does for my business.

White Owl Creek Boutique
United States
Over 4 years using the app
Privy Operations replied April 29, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com