Reviews (24,923)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.

October 21, 2018

Love using Privy! They make it so easy to collect email addresses and build my lists for email marketing!

Modern Market
United States
Over 4 years using the app
Edited June 4, 2024

I used the app to prepare our first news letter. Very user friendly, great application with lots of different campaign uses for staying connected to your customers!

A couple of years later still excellent customer service and great app!

Even after almost 5 years still outstanding service and support! Highly recommend!

LavenderWarehouse
United States
Over 4 years using the app
Privy Operations replied December 29, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 29, 2018

I am using the free version of this app and am extremely impressed with its functionality on my store. It has generated plenty of sign ups for my email list. I have no hesitation in recommending this app.

Nature's Treasure Trove
Canada
Over 4 years using the app
Edited April 9, 2020

Awesome so easy to use. With your help i have solved what i have been trying to figure out for months. Highly recommend !!!

Tradewinds Lifestyle
Australia
Over 4 years using the app
April 29, 2017

works perfectly, i recommend this .

Diamonds Bullets
United States
Over 4 years using the app
May 21, 2019

I use Privy for my pop up on my site, it works great! My email sign ups have increased with Privy.

My Style Boutique
United States
Over 4 years using the app
Privy Operations replied May 21, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 22, 2016

This is so far the best app i have used!!! , good work

Aprilfashiononline
United Kingdom
Over 4 years using the app
January 5, 2024

Henry from Privy has been phenomenal when it comes to optimising my privy account. I wasn't using a lot of the options available until our first call and Boom! things started to go up from there. There is a lot you can do with Privy and it has some great features that will help you optimise your customer contact points while being non-intrusive.

JULAHAS
Netherlands
Over 4 years using the app
June 5, 2017

Does exactly what i want! :)
Never had any issues.
Works fast.
Easy to use

Dangerousclothing
Canada
Over 4 years using the app
July 11, 2016

Privy has gotten me SO MANY EMAIL addresses. Everyone hates a pop-up, but the people that opt-in to your newsletter are your truly engaged customers so it's always going to be a win. My list has grown like crazy. I love the app - easy to use, great feedback and stats for it.

Dakota Uprising Co
United States
Over 4 years using the app