Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 25, 2018

so far so good just got started that's why I'm giving it 3 stars

Luxicon
United States
About 1 month using the app
February 19, 2018

I dont know what to say just had 5 minutes experience with this.

Geng Kaki Gym
Malaysia
About 1 month using the app
March 31, 2017

Not easy to follow for newbies but hopeful.

Whimzygirls
United States
About 1 month using the app
February 12, 2017

Pretty good! I like it im new to online businesses so hopefully this works!

Woketees
United States
About 1 month using the app
May 15, 2019

hard to navigate and my customers aren't getting emails.

Indulge Boutique CTX
United States
About 1 month using the app
Privy Operations replied May 15, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

November 26, 2017

Easy to setup. Looking forward to using the app.

Fourth And Twentieth
United States
About 1 month using the app
March 4, 2018

Easy to setup. Not sure if it actually works. A tad confusing.

The Painted Crane
United States
About 1 month using the app
July 20, 2017

It is extremely easy to use and implement

Really great in all aspects

however, I believe the free version does not allow to change the messaging of the subscriber box.

Which is what is stopping this app from becoming a 5star

Painless Bucks
United Kingdom
About 1 month using the app
December 16, 2018

Seems pretty decent so far. I will have to keep trying it some more first before I really get a handle on it

Cool Beanies
United States
About 1 month using the app
October 20, 2018

I used this app to help me expand my customer interaction & retention. I’m not very tech savvy but this app was pretty easy to use and I hope I’ll be able to see it populate on my Website correctly!

HissyFit Apparel
United States
About 1 month using the app