Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 24, 2018

Just started to use it - it is pretty simple to use and very efficient! I'll update my review later after I've used it a bit more.

Shopmav
France
About 1 month using the app
Edited February 12, 2019

I like that its free, but it reminds you to upgrade repeatedly. Works like it says and with my experience its be best. Don’t seem to like my review, won’t accept it.........................

Lonny’s Boutique
United States
About 1 month using the app
November 11, 2017

Good so far. Still trying to get it to actually work.

Posh And Lace
United States
About 1 month using the app
March 31, 2017

Not easy to follow for newbies but hopeful.

Whimzygirls
United States
About 1 month using the app
February 12, 2017

Pretty good! I like it im new to online businesses so hopefully this works!

Woketees
United States
About 1 month using the app
May 15, 2019

hard to navigate and my customers aren't getting emails.

Indulge Boutique CTX
United States
About 1 month using the app
Privy Operations replied May 15, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

November 26, 2017

Easy to setup. Looking forward to using the app.

Fourth And Twentieth
United States
About 1 month using the app
October 20, 2018

I used this app to help me expand my customer interaction & retention. I’m not very tech savvy but this app was pretty easy to use and I hope I’ll be able to see it populate on my Website correctly!

HissyFit Apparel
United States
About 1 month using the app
December 18, 2016

Says free then charges for extra features

Sunkd
United States
About 1 month using the app
November 21, 2016

just starting to use it and haven't used it yet

Dont Throw It Away
United States
About 1 month using the app