Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.
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Cant click next because it is blocked by the help button when trying to upgrade and continue running campaigns. smh
Loved this app, then Privy decided to take it from being free, to being $140 a month. No joke. Beginning July 9th, 2019, they now have it set up so that as long as you get fewer than 5,000 page views a month, it's free. But at my monthly page views (around 55,000) they want me to pay $140 a month. $140. A. Month. That's more than I pay for my website! Don't get me wrong, I would gladly pay for the app, as I definitely think it added value. I'd pay $20-$40 a month, which is more than I pay for any other app for my website. But $140 a month?? Get real Privy.
"trying" to insert link in BUY BOW Button but it NEVER works and makes the the pop look real BAD. Had this samed problem before.
Don't ask for reviews before I even used the app, it will bring down your average score. It is sad that I cannot concentrate on my campaign.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
I am very disappointed with the app so far. They make you wait more than a week when you import contacts. I have a Facebook group and people sign up to my newsletter through Facebook. Privy sent an email saying there compliance team needed to approve the imported contacts.. It has been 20 days! I can't email my customers on time and i have to wait 24 HOURS to hear back from a service I pay for. This is very disappointing and I miss the simplicity of Mailchimp. Why have a complicance team if they aren't going to do there job in a diligently. Very disappointed and I will be looking elsewhere. The design is useless if you can't reach your customers.
I just started so we will see how Privy works! Very excited.
Just signed up stop asking for review. Also, I cant appreciate a company that blatantly lies to their customers. In your FAQ, you state that Privy does not affect or slow down page speed. I find it odd that you feel it necessary to make that point bc as the developer you know the truth but want to convince people otherwise. I challenge anyone that downloads privy to save a copy of their Shopify theme before privy and one using privy then visit performance insight sites like gtmetrix, pingdom and google page speed and you will clearly see that Privy DOES indeed affect your page size, load speed and overall performance. Whether or not someone decides ultimately the trade off is ok is up to them but Privy should do the responsible thing and be honest about it so the customer can decide whether or not it is worth the hiccup in page performance.
terrible. the list does not sync with mailchimp
I just start so i dont know if the result will be good. I'm looking for the spin to win on privy. I can't find it
Used them once previously and due to a technical error on their side missed out on what I believe would've been a lot of sales. Lots of other services provide what they do, so I will be going elsewhere.