Reviews (24,816)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

February 6, 2020

I am still trying to figure this out. Just upgraded to the newsletter platform because Mailchimp is not an option. I can't figure out how to link newsletter opt-in sign ups with Privy yet. So

Inox Jewelry India
India
About 4 years using the app
Privy Operations replied February 6, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

May 19, 2017

hopefully this helps my website. just started using this so we'll see

Bbo Shorts
United States
Almost 3 years using the app
May 23, 2017

The popup is not showing up after being installed.

Back2africa
United States
Almost 4 years using the app
March 14, 2020

I like this app but would love to see a social follow discount, not just email. To replace the bekeeting app that shopify no longer supports.

touchGOODS
United States
Almost 4 years using the app
July 3, 2019

I'm finding this app challenging to use and navigate, I am frustrated shopify and mailchimp aren't integrated anymore. Hopefully the learning curve drops soon and I can get back to regularly scheduled emailing!

Jini & Tonic
United States
Almost 4 years using the app
Privy Operations replied July 3, 2019

Thanks for the review and the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training - hope we can get you back to regularly scheduled emails quick!

April 15, 2017

still a fairly new app, not really generating email sign ups so far. It's only been active for a week. easy to set up and easy customization.

Gogowhiskey
United States
Almost 3 years using the app
November 23, 2019

Have been using the free pop up and it's really good. Just started using abandoned cart emails , nothing to say about it yet. Therefore neautral review. And STOP asking to review your app every time I log in. It's annoying and as I can see you are getting a lot of less than positive reviews because of it. I will update my review later when I see how everything works.

Thesis Beauty
United States
Almost 4 years using the app
Privy Operations replied November 25, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 19, 2017

istoo expensive and the free plan doesn't allow you to do much.

Easy Racks
China
Almost 4 years using the app
December 31, 2018

This app is very helpful, i enjoy using it and it is very simple to usee. good job guys. it work very well,

Live Love Soca Clothing & Accessories
United Kingdom
Almost 3 years using the app
April 2, 2022

The more I try and use it the more features I find either don't works or don't work as perhaps Privy suggest, shame, it used to be a great company but they seem to be focusing on new products although I rarely see them rather than fixing all the glitches in the basic system. I still have an unresolved issue

Vincent and Barn
United Kingdom
Almost 4 years using the app