Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

September 22, 2016

I like the app. I am just not sure if it is helping me.

Lifestyle Euphoria
United States
Over 3 years using the app
September 26, 2020

it helped me with email marking. it also helped me make a pop up for new subscribers but it never showed on my website

Her BossSi Boutique
United States
Over 3 years using the app
September 28, 2016

Not sure that we got good value from Privvy yet.

Gordon Wear
United States
Over 3 years using the app
April 9, 2019

I'm using this app to capture email addresses and even though I'm saving the edit of the design it keeps jumbling up the text.

Chatham Paper
United States
Over 3 years using the app
Privy Operations replied April 11, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

January 29, 2019

Trying to use it but it keeps crashing with 404 errors - not good irst impressions for my customers to use

Triple DDD Sports Ltd
United Kingdom
Over 3 years using the app
May 22, 2017

simple to install but still learning how to integrate all services.

Sistergirls4life
Canada
Over 3 years using the app
October 16, 2016

Very easy to use but I hate that Privy's name is at the bottom of the pop-up if you get the free plan..

Black Orquid
United States
Over 3 years using the app
October 27, 2019

bien mais demande d'avis trop rapide. je n'ai pas encore utiliser l'application qu'il mettait deja demandé de laisser un avis

N01FITness
France
Over 3 years using the app
Privy Operations replied October 29, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

July 26, 2019

it's good I like it so far, it's a little confusing to work with but I am getting the hang of it slowly.

Alana.
United States
Over 3 years using the app
Privy Operations replied July 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

March 25, 2018

Dont make me review a product without using it first

Meraki Wardrobe
United States
About 3 years using the app