Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

February 16, 2017

Easy to use, can set up something fast - great app

Cissys
Canada
Over 5 years using the app
January 10, 2017

So far so good! It's only my first day but setup a coupon/email popup to gather emails. thank you!

Presentlyin
United States
About 5 years using the app
July 12, 2017

It is probably one of the most convenient Pop-up tools available out there. We have created a few graphic pop-ups for email collection which resonate with our brand image and Privy has enabled us to make those from scratch with utmost ease. They have a seamless integration with our MailChimp Lists and also provide daily insights about the data collected. Better yet, all of this without charging a single penny. Giving 4 stars only and only because the exit intent failed to work a few times when we tested it out on a few devices. But still, we are definitely going to be long term users of the app. Kudos to Team Privy!

The Mad Hat Apparel Co
India
About 5 years using the app
February 25, 2019

Our marketing managers use privy often for a variety of purposes and we find it beneficial for each one of our goals.

Davosa USA
United States
About 5 years using the app
July 21, 2018

So far so good. I just started Privy so not much to report yet. The set up and design process was very easy!

Malloryetcie
United States
About 5 years using the app
June 27, 2017

Set up was easy, but they're forcing a review before I've had a chance to use the product and see how it works. Will happily upgrade my review after I've had time to use the product!

Catholic Art Store
United States
About 5 years using the app
October 9, 2017

I have just started looking into this and so far very good instructions to get started

Delicious By Nordic
Denmark
About 5 years using the app
May 3, 2017

Privy is a really easy app to install and set-up. It gives you flexibility on the type of pop-up you require to capture your customer, and very easy to follow the steps outlined. The dashboard is very handy to show you how many people have engaged with you, to allow you to monitor progress. Highly recommend :)

Cheekydoodah
United Kingdom
About 5 years using the app
May 6, 2017

Easy so far !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ketogenic Supplies
Australia
About 5 years using the app
Edited November 21, 2019

I would not give Privy a 5 b/c we receive everywhere from 5 - 15 spam new customer accounts DAILY!

Hey Young World!
United States
About 5 years using the app
Privy Operations replied November 21, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com