Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 16, 2017

Good app for marking with would me something i would recommend to friend.

S W Outlet
United States
Over 1 year using the app
November 6, 2017

Great app, easy to use. I like to templates it has to offer

Empression Collection
United States
Over 1 year using the app
March 16, 2017

Great app! easy to use... dont like the privy logo in the bottom though...

Homeish
Denmark
Over 1 year using the app
December 30, 2018

I'm just writing this review because it's required for setup. Haven't actually tried it myself yet, but I've heard good things about it.

InfiniTraveler
United States
Over 1 year using the app
July 30, 2019

I have used privy previously I just need to use it more often. From what I have used i do find it easy to use and it has worked.

Flying Puck
United Kingdom
Over 1 year using the app
May 23, 2019

Adding custom domain to email sender list is confusing. rest of the app is wonderful. Should probably have a more streamlined process.

Heartbreak Society Clothing Company
United States
Over 3 years using the app
Privy Operations replied May 24, 2019

Thanks for the feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 7, 2016

So far so good. App does exactly as it states

Western Old West Clothing
United States
Over 1 year using the app
March 18, 2018

Design customization options leave a little to be desired, but functionality is good.

Shop Ceremony
United States
Over 1 year using the app
May 1, 2017

Helpful and useful to get subscribers

The Coffee Snob
South Africa
Over 1 year using the app
August 31, 2019

Good app, really easy to set up. I set up my first campaign and tested and it worked great. But after couple of days it has stopped popping up.

The Swirl Box
Australia
Over 3 years using the app
Privy Operations replied September 3, 2019

Oh no! We're sorry to hear that. If you email us at support@privy.com, we'd be happy to look into that for you.