Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 29, 2019

Too much to take in at one time. Not very easy for beginners to pick up. I had a hard time figuring out if it was connected to my account or not also.

TopLevel Accessories
United States
23 days using the app
Privy Operations replied April 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

July 22, 2018

Good design functions, too limited of features for free version, lowest paid version too expensive.

Elektrik Fashion
United States
23 days using the app
March 2, 2017

It appears to be a wonderful app. Even though I am still ingesting it's capabilities, all I've heard about is it's impressiveness.

Gadget Touch
United States
17 days using the app
February 28, 2018

I am getting use to it. so dont have enough experience to make a better review. I will edit it once I know more.

Thespecialnurse
Guatemala
23 days using the app
September 3, 2019

don't know if it works but very easy to use as a beginner.
Very nice job team ........................................................................

Lazaryus
Mauritius
23 days using the app
Privy Operations replied September 3, 2019

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com

September 15, 2018

Easy to use but sometimes popups doesn't show up. Also it's a little confusing the "trigger" section.

Polyever
Chile
22 days using the app
May 1, 2020

it doesnt work for now. trying to figure out why

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Glamping Dome Store
Canada
22 days using the app
September 2, 2017

Cool App. Helps me to collect emails for my store which is one great way to gain customers.

Goodzellings
Canada
16 days using the app
September 4, 2019

This app is very helpful in making a professional pop up to bring in leads for sales. The app is a bit confusing though.

Spooky Cabin Boutique
Canada
21 days using the app
Privy Operations replied September 5, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 27, 2017

It shows up in my editor, but isn't showing up when I open the live page. It seems like it would be pretty great if I could get it to work. If I do manage to get it working, I'll add a star or 2, but right now it just isn't doing what it is supposed to do.

Strings Bling
United States
21 days using the app