Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 30, 2019

not sure, havent had a chance to use it yet. i am going to keep writing until I reach the 100 character minimum

Starrish Scents
United Kingdom
19 days using the app
Privy Operations replied October 31, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

May 30, 2019

I've tried a few of these, overall Privy is good. I'm going to keep testing out others, but so far fairly happy here. Will update the review after I finish testing out my favorite ones. There aren't as many customization options as I was hoping for, but unless I can find another one, I can make do here.

Negotiation Planner
United States
19 days using the app
Privy Operations replied May 31, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com. We also have a ton live free trainings on features and functionality www.privy.com/training

Edited January 22, 2019

I got this app to hopefully retain customers and get more sales. It seems pretty easy to set up but I am still figuring things out. Will be back once it's been put to use! I am hopeful that it will work!!

Juicebox Apparel
United States
19 days using the app
October 24, 2017

meh, I mean the capture is kinda cool, but I don't see what all the fuss is about. I can't even figure out how to sync my current mail list to privy.

Green Gone
United States
14 days using the app
August 26, 2018

not bad still learning but privy wanted me to review

Btnsmash
United States
19 days using the app
February 19, 2019

not sure how to really use it. I hope I can figure out how to use it, in order to improve sales, and gain more customers

Lower Goods
United States
19 days using the app
June 23, 2017

just started. Will let you all know later

Farmers Wear
United States
14 days using the app
September 29, 2017

....I DONT KNOW. ITS HARD TO WORK WITH

Lembem
Vietnam
18 days using the app
October 23, 2017

not a bad app. Although they should give more features in their free version in my opinion.

The Classy Jewelry
United States
13 days using the app
April 1, 2020

I used this app for newletter signups. But once the trial period ended they erased all of the form settings I had set for my site so I don't know if it's worth going through the design and setup process again and continue using the app.

HOUNDPOT | 하운드팟
South Korea
18 days using the app