Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 3, 2019

Easy to use but only realised chargable to send email once installed, this wasnt discussed when we migrated from Mailchimp

www.wildchildlondon.co.uk
United Kingdom
About 3 years using the app
Privy Operations replied May 3, 2019

Thanks for the feedback and we're sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

March 16, 2016

Signed up to Privy a few days ago, and already my list is building up nicely. Love it.

Nappy Love
United Kingdom
About 1 year using the app
August 28, 2017

Haven't used yet so don't know about the support. But so far so good.

Playground Pasttimes
United States
About 1 year using the app
October 23, 2018

I love this app has great features available even on the free plan. The reason for my 4 star review instead of a 5 star is due to some minor UX issues when creating campaigns.

DewBerry Decor
United States
About 1 year using the app
Edited December 27, 2019

I like this app. Has nice templates you can use for your newsletters. I am still new to the app so i dont know much

Black Diamond Shoetique
United States
About 3 years using the app
March 13, 2018

seems legit, will see how it works out moving forward

The Peach Panda
United Kingdom
About 1 year using the app
February 25, 2019

Somethingcute.ca - Seems very easy to set up. Will review after a few weeks of trials. Hopefully it can add value, and create efficiencies.

Something Cute
Canada
About 1 year using the app
July 14, 2019

We just began using Privy from Mailchimp. We have yet fully utilize its offerings but are eager to learn.

Alyse Parfum
United States
About 3 years using the app
May 15, 2017

Easy to use and simple features.

Ota Kulture
United States
About 1 year using the app
June 3, 2017

good , but i dont think you can remove the "powered by privy" under the tab when it pops up on the page.

Ecomhayes 2
United Kingdom
About 1 year using the app