Reviews (24,915)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

April 4, 2017

Amazing app!! So easy to use. Made a email pop up in an hour! A definate for any website.

Matcha London
United Kingdom
Over 4 years using the app
September 26, 2016

I only have the free version, but it has served me well. Noticed an immediate gain in email subscribers and sales. Easy to set up and very intuitive. Will be upgrading to a paid plan soon.

Mydanielglass
United States
Over 4 years using the app
October 24, 2016

Privy offers a great free option to attract customers and acquire their email address while potentially offering a them a discount code to use towards their purchase.

Green Root Wellness
United States
Over 4 years using the app
Edited February 12, 2017

Good stuff. The only thing I don't like is the big Privy logo in the free version. It's kind of distracting. There are many successful free apps in the market with their branding on the free version but the branding should not become a distraction. The goal is email collection and if the results are good, many users WILL switch to a paid version.

The Art Of Travel
United States
Over 4 years using the app
July 22, 2017

What can I say! This app is a must have for any shopify store owner!

Deusgear
United States
Over 4 years using the app
July 11, 2017

So simple to use! Step by step.

Hay Chix
United States
Over 4 years using the app
September 14, 2020

Privy is a great addition to any Shopify. Make sure you take them up on their strategy call to go over how it can best work for your store.

Little Mamas And Papas
New Zealand
Over 4 years using the app
March 8, 2017

People put in there email address and never receive their email with coupon code or link. I am over this.

5150eliquid Com
United States
Over 4 years using the app
January 28, 2021

Great App, super easy to use... and a AWESOME support team. They do really help you all the way and go beyond your expectation. This App will provide great results to your store. SIMONE you are GREAT... thanks for all your advice

XooKool
United States
Over 4 years using the app
August 7, 2017

It's easy to use and i like the templates they had.

West And Company
United States
Over 4 years using the app