Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited December 15, 2018

As a "non-technical" person, it is fairly easy to use. I would recommend this app to anyone who has a retail website.

Hulls Of Frankfort
United States
Almost 5 years using the app
March 1, 2018

I just started using this. This app seems convenient to use.

Easily Carried
United States
Almost 5 years using the app
October 7, 2016

So far so good. It's pretty easy to navigate the app and set up. I haven't explored all the features yet, I'm a new store. Right now it does what I need it to and that's collect emails. I have had one redemption so far.

Klh Botanicals
United States
Almost 5 years using the app
December 7, 2017

App was easy to setup, and easy to mold to my specifications even on the basic plan.

Snakefarm
United States
Almost 5 years using the app
November 26, 2017

App was a great add-on we have increased sales just on the exit feature only, a must have for your on-line store.

My Cap Canada
Canada
Almost 5 years using the app
Edited June 5, 2018

Exactly what I need at this stage of my business. The Privy chat support was really helpful as well.

Courageoussoap
United States
Almost 5 years using the app
August 12, 2019

So far so good! We'll see how privy does in replacing mailchimp ... still poking around so i may need to update this in the future!

SPOTMYUV
United States
Almost 5 years using the app
Privy Operations replied August 13, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited December 2, 2016

Easy to setup, just wish there were more free customizable options.

Island Doggie
United States
Almost 5 years using the app
June 11, 2019

Good so far though maybe a little premature to be asking about a review upon sign up...kind of funny given the nature of the app

Keen One Quinoa
United States
Almost 5 years using the app
Privy Operations replied June 12, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 4, 2017

Only just signed up.....seems easy enough, but why ask for a review before I've even put the app to work? Seems weird logic.

Soartdshop
Australia
Almost 5 years using the app