Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

April 12, 2024

Jose is very helpful! Totally recommend using Privy

SamSpace
United States
3 months using the app
May 9, 2024

very reliable and helpful.

KÜVUTIA
United Kingdom
6 months using the app
March 18, 2024

Honestly the best customer support I have received in a long time. Jose was very attentive and quick to solve my problems.

Sielo Beauty
United States
4 days using the app
April 22, 2024

Privy have good customer service.

Supply-A-City
United States
25 days using the app
December 12, 2023

Great customer service!

obVus Solutions LLC
United States
About 3 years using the app
April 26, 2024

Efficient customer service. Jose was able to quickly resolve my issue as a new user.

Innovpack
Philippines
About 1 hour using the app
March 14, 2024

Je viens de souscrire ! Ca m'a l'air top pour convertir plus !
Le Chat est super ! Merci beaucoup a Karol qui a été vraiment extraordinaire avec moi !

BRACELET2LUXE
France
2 months using the app
November 21, 2023

thank you karol for your assistance!

Shop NUKA Nails
United Kingdom
About 1 month using the app
March 14, 2024

I'm a 1st time user and customer service rep Jose was amazing! If this is an indication of the Privy customer service, I'm very glad to be part of it.

Reading with TLC
United States
About 1 hour using the app
April 8, 2024

Top✌️

The-Higher-Culture
Romania
3 months using the app