Reviews (24,915)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

October 27, 2017

Wonderful site, easy to use!
Definitely would recommend.

Ineedthatone
United States
Over 4 years using the app
July 6, 2016

Great app. Easy to use and very helpful managing email marketing.

Nrthclothing
Canada
Over 4 years using the app
June 16, 2020

I am still trying to configure this App... it appears to be a great addition, however, I find the support lacking. It is not a real time chat. They email you their response and often they may not fully understand your question so you get an insufficient answer. I have now gone back and forth 3-4 times and still having setup troubles! It would be really nice if it was a real time chat line or phone call to resolve my setup problems once and for all. Support in my opinion is weak.

Silhouette Mastectomy
Canada
Over 4 years using the app
Edited May 17, 2019

EXCELENTE!!!! Buenísima conversión , lo mejor de lo mejor. Sin duda una app que vale la pena tener en tu tienda

Mundoelectrocl
Chile
Over 4 years using the app
September 30, 2018

just got the app, so far easy to use.

let's see how it works out.

Would like a bit more instruction upon installing.

tek scrubs
United States
Over 4 years using the app
January 23, 2020

i like that i can connect omnisend to the app. i am working on being consistent with emails i hope this helps

Kensli's Love
United States
Over 4 years using the app
Privy Operations replied January 24, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

December 3, 2018

Love this app it helps me stay connected with my followers and potential new buyers. Without Mailchimp I'd be fucked

Any Means Necessary Clothing
United States
Over 4 years using the app
March 8, 2017

Privy works great for my online business. LOVE IT!

Lucky Baby Co
United States
Over 4 years using the app
May 12, 2022

Excelente plataforma para manejar el marketing de tu tienda online. Recomendado al 100%. A mi ya me ha dado mis resultados!

Unike Love
United States
Over 4 years using the app
June 3, 2018

Awesome!! Very Easy to use and User Friendly

Geek In The Closet Store
Malaysia
Over 4 years using the app