Reviews (24,815)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

Edited December 14, 2018

Great app, but I wish the A/B testing didn't cost me $300 bucks per month. I am a small business. Still, recommend.

The Retro Bag Shop
United States
About 2 years using the app
July 9, 2019

Awesome free app for collecting email subscribers. A bit unwieldy on the design side but overall a great experience.

Pacific Bling
Germany
About 2 years using the app
Privy Operations replied July 9, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to ...

April 22, 2018

So far it seems really useful. I like the spin to win

Dans Custom Portraits
Australia
23 days using the app
August 8, 2021

I use this app for email marketing and abandoned carts. Affordable, user friendly and has great analytics. I just wish there was a pop up chat window to get instant answers for an enquiry.

Lolita Cosmetics
Australia
About 2 years using the app
March 16, 2019

Really easy to use, you can change almost everything you want. And the best is that the most important features are free!

Bartender World
Hungary
About 2 years using the app
Privy Operations replied March 17, 2019

Love hearing that! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 18, 2018

We are truly happy to have learn about this app. It was easy to add and start email campaign on our store VividSunglasses.com

Vivid Sunglasses Team

Vivid Sunglasses
United States
About 2 years using the app
October 26, 2016

Privy has been an amazing tool for our Shopify store.

Four Points Trading Company
United States
23 days using the app
December 12, 2016

Seems easy so far. For banner on the bottom, there's no way to make it all one uniform color. My only gripe!

Seamly
United States
9 months using the app
November 19, 2017

Amazing for pop ups and creating discount codes with the pop up!

Ro Anwar Fitness
United Kingdom
About 2 years using the app
February 11, 2018

Using it for a while, awesome tool

Milagroflora
United States
About 2 years using the app