Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

July 13, 2017

Just getting started...not sure how great this is. A lot of the advanced choices are paid features.

Chrisorona
United States
12 days using the app
November 4, 2017

I like the easy of use, however some things like the coupon code addition needs a little more work.

Survivalgearstock
United States
12 days using the app
Edited October 8, 2019

buggy. first time user and navigation really needs improvement, i've used plenty of apps and this one is not intuitive at all. i also have to edit the email autoresponder a million times and i still can't get the page to scroll all the way down at the edit page so i have no idea what's going on unless i send a test email to myself. Is privy doing this on purpose so we will sign up for the upgraded plans ? if so, it does the exact opposite and makes me wana run from this lol.

latest update: tested Sign-up pop up campaign - works well a couple times till it keeps popping up at some other new site check ins although it's the same user ( me) with the same email on the same comp LOL. The pop up is suppose to stop after it registers the user for Free Shipping and 15% off, and I've done this with the team to update the settings but boo-hoo - same issue.

23degrees
Hong Kong SAR
12 days using the app
Privy Operations replied September 30, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand!

July 9, 2017

The app is fine for what it gives you, a pop up opt in.
The problem is, this pop up designer is the most frustrating I've ever seen.
For example, if you try to change something as simple as the color of text in the pop up, it takes it about 10 tries before it actually decides to work. Other times it will just completely delete all your settings and you'll have to start over again on your campaign. Really a bummer because the functionality is great - once you get through the headache of actually getting your design to work.

Totes For Planet Earth
United States
12 days using the app
August 3, 2017

I'm new and learning, so i will get back to you guys!

Ledlows General Store
United States
12 days using the app
Edited July 25, 2019

I could see this is a nice app cos so many people use it. I was told by someone to use it and it’s working well on my website.

JissyWorld Creations
United Kingdom
11 days using the app
Privy Operations replied July 25, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited September 18, 2019

estoy probándolo aun. Acabo de instalarlo y aún no se qué tal va. Por eso le he puesto 3 estrellas. Cuando sepa que tal va cambiaré mi review

thebeardedshop.com
Spain
11 days using the app
Privy Operations replied September 20, 2019

As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

May 2, 2018

haven't used yet but easy to create

Thejewelleryhub
United Kingdom
11 days using the app
November 15, 2017

I dont know yet because I havent started to use it
Its free so that is good so far

Skulls Expo
Australia
11 days using the app
November 15, 2017

Just ok. still trying it out and see if it works

Sootekii
Malaysia
11 days using the app