Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 9, 2019

The free version is really great if you're not ready to invest in pop ups yet. Lots of customization and very user-friendly

A. Marie Jewelry
United States
Almost 3 years using the app
Privy Operations replied May 10, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 26, 2019

Privy is a great add on that has done a great job capturing emails from my page! I'm also starting to finally use it to its full potential. Great tool

Natural Mama Boxes
United States
Almost 3 years using the app
Privy Operations replied September 27, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited March 19, 2019

I know once I truly work with the app -it will be awesome. I just have a slight learning curve at the moment.

L & M Candle Company
United States
About 1 year using the app
Privy Operations replied March 20, 2019

Thanks for the feedback! We have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

January 2, 2018

I had been trying and trying to connect my account to aweber and today with the help of shopify people and aweber we got it done. I have to say, I wasn't pleased with this account at first. Shopify and I could not find how to add the signup form to my list or where the list button was. I asked and asked for help and was told it is connective, but aweber said it wasn't and something is missing.
I know how good Ben is in help the client, that was my first experience with him and has stayed with me. I know that this is a good company and will keep use it.

Healthy Hair Clinic
United States
About 1 year using the app
July 26, 2017

yes! i would use it again and recommend this it a friend

Lollipop Shop Boutique
United States
About 1 year using the app
October 3, 2016

So far so good! Super easy to use.

Frontlineleds
United States
About 1 year using the app
January 17, 2019

Ok. Don't be so silly as to pester customers for a shiny review until they have had a chance to check out your goods.
YoSimity?

The trouble with starting at the top meaning five stars and browbeating customers for 100 characters when they have hardly got started is that there is nowhere to go from there except down. Ok, let's hope your stuff is as good as you say it is?

The Sexy Wear
Canada
About 1 year using the app
Edited May 30, 2017

So far so good. I am getting to know the app. Nothing new to say, satisfied so far.
I have no great raves about this app nor do I have any great disappointment with this app. I am satisfied with the performance of the app.
I have nothing more to say about this app. please just accept this review. Mailchimp works too.

Foreal African Designs
United States
About 1 year using the app
September 14, 2019

I like the app so far. It took some time for me to figure out how to edit the text when creating a pop up.

Mauve Sophisticate
United States
Almost 3 years using the app
Privy Operations replied September 17, 2019

Thanks for the review, and the feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 5, 2019

This app works well. But I have a suggestion, the default Exit Pop Up should include more fields, e.g. birthday, mobile number etc. Then it is for the user to decide whether to untick certain fields.

Shopbeep
Singapore
About 1 year using the app