Reviews (24,924)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.

April 23, 2019

Easy to set up. Creates excellent campaigns. A very good app overall. Just started using it & can see people signing up. Well done to the privy team.

Hooks Knobs
United Kingdom
Almost 2 years using the app
Privy Operations replied April 24, 2019

Thanks for the review! Glad you are on your way! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 17, 2017

Privy makes it really easy to get setup with email marketing!

The Videogame
Canada
21 days using the app
Edited March 17, 2018

omigod, Privy got tinyfarm started and we're sticking with them. This tool is so amazing. They understand how to support a startup both in support as well as the way the App is priced! And it's sooooooo bloody EASY to use....so intuitive.

Mod Garden
Canada
Almost 2 years using the app
July 14, 2018

Good one, easy to setup and use.

Ruddlecart
United States
Almost 2 years using the app
August 17, 2019

I used Privy to set up an exit intent pop up, it was quite easy to do, took me about half an hour to set up from start to finish.

Just Juicers
Australia
Almost 2 years using the app
December 3, 2017

Not sure just yet. Only just getting it set up!

Everrose Jewelry
United States
8 months using the app
March 13, 2017

Fantastic, really easy to understand and use

Izzies Shop
United Kingdom
21 days using the app
December 31, 2019

Managing customer tags is challenging. It'd difficult to filter by and track how many customers are in tagged with each tag. Drop down menus would be helpful.

OnUp Water
United States
Almost 2 years using the app
Privy Operations replied January 3, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 20, 2019

Simple and easy to use, love the exit promotion function. Recommend for all new starters to build up the list.

Mr. Surprise Party
Australia
Almost 2 years using the app
August 7, 2019

Great app! Easy to use and very user friendly. Areas are easy to understand and edit without any difficulty.

TRONO OFFICIAL
United Kingdom
Almost 2 years using the app
Privy Operations replied August 9, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com