Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

February 25, 2017

good app overall rated four stars.

Afias Closet
United Kingdom
About 1 year using the app
April 5, 2019

This app is very helpful, thank you. I like the tracking. The review tab gets stuck open on the mobile able and becomes difficult to access via web app.

ZIZIA
United States
About 1 year using the app
Privy Operations replied April 6, 2019

Thanks for the review! The logged in experience is definitely not optimized for mobile. I'll oass on the feedback to our product team.

September 30, 2017

Good App, not had a great deal of time to use it but looks promising

Boblbox Com
United Kingdom
About 1 year using the app
November 9, 2016

So far so good! Just changed from Squarespace to Shopify and the apps like this one are making all the difference.

Ethnic Elegance Llc
United States
About 1 year using the app
March 7, 2021

like it so far. It's all I need in and more.it allows me to reach customers in their inbox and text. the wheel feature is so cool.

Dope Teacher Gear
United States
Almost 3 years using the app
October 26, 2016

So far, I think the Privy app is very easy to use. Thanks!

The Composting Network
United States
About 1 year using the app
May 23, 2019

The more you can demonstrate how to use your app the better off we would be. EG how to use guides. new feature releases etc

MOVE Performance Underwear
Australia
Almost 3 years using the app
Privy Operations replied May 23, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training. We also have a blog where we announce new features too privy.com/blog

February 12, 2019

Not a bad app. Just writing this so it will let me finish the install. 100 words is alot of words. words.

Slims
Canada
About 1 year using the app
May 1, 2019

Setup was pretty quick and the template designer was easy to navigate. Just installed so don't know how effective it is yet. Free plan covers your basics. So far so good.

Daring Kinetics
United States
Almost 3 years using the app
Privy Operations replied May 2, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 28, 2016

Great app! I would recommend this app to anyone who is looking to build their email list. It works great for my website.

Doubletakebody
United States
About 1 year using the app