Reviews (24,915)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

October 22, 2021

Great app! Easy to use and set up and I love all the tips and help they share with us to help us boost our sales. Plus you can't beat their customer service! Highly recommend this app to any small business owner looking to grow their list.

Daria Day
Canada
Over 4 years using the app
September 30, 2016

So far so good, a surprisingly powerful app even with the free version.

Mtnranks
United States
Over 4 years using the app
Edited August 31, 2020

I have returned to Privy after 3 months because the entry pop - ups are nicer than everyone elses. I have not had much luck with the cart abondon pop-up but will continue trying with it.

hulyahome.com
United States
Over 4 years using the app
August 3, 2017

not sure yet about the other categories until i have used it a bit

Tropicalshoes
Canada
Over 4 years using the app
May 23, 2023

Per usual Privy is wonderful. Quick and easy to use overall, but the live chat is the best! Thanks, Joe!

Pure Posture
United States
Over 4 years using the app
April 24, 2017

great app! works well. i've been collecting heaps of emails through this

Beso Hair
Australia
Over 4 years using the app
February 20, 2018

It's difficult to review when you've just installed the app !!

Kobaruto
United Kingdom
Over 4 years using the app
February 17, 2017

Still getting to know the app but so far quite pleased!

Sukkhacitta
Indonesia
Over 4 years using the app
April 10, 2017

good so far, able to change lots of details like the timing of pop up

Dapple And Spots
Australia
Over 4 years using the app
October 7, 2016

Great app!

Used on https://propwood.com

Propwood
Lithuania
Over 4 years using the app