Reviews (24,915)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

September 25, 2016

Have just got this app and it looks great!

Antipodream
United Kingdom
Over 4 years using the app
September 16, 2016

Great app - would definitely recommend for catching customer sign ups.

May Bug Treasures
Canada
Over 4 years using the app
Edited October 9, 2018

Very easy to integrate into my shop. It appears seamless into my store's color scheme. And Non-intrusive, but inviting to customers. Thanks Guys/Gals...

satch-sonce
United States
Over 4 years using the app
June 25, 2017

Easy service and I am excited to start using this!

Sassymitchell
United States
Over 4 years using the app
June 9, 2018

It is a great app. I would highly recommend for people to use in their store.

Grace Com
United States
Over 4 years using the app
Edited October 15, 2019

Rick was amazing. He got back to me on all my questions. He was patient and honest and sincerely wanted to help. It was greatly appreciated. I would 100% recommend this app to keep cpnnected to your customers.

Boa
Canada
Over 4 years using the app
Privy Operations replied October 16, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 4, 2017

Great App! I love it. One of my top 5 apps.

Shes Fly Boutique
United States
Over 4 years using the app
October 19, 2016

Super easy to set up and design with full features for free accounts. If you want to get advanced with your targeting and other special features there are paid options but the free is great for just wanting to capture email address!

Havenlock
United States
Over 4 years using the app
November 16, 2017

easy set up, its really nice to have things straight forward, and there are enough functions to use the free one, other apps trick you with their free versions.

Shopblondee
United States
Over 4 years using the app
May 16, 2017

Love it so far. And really enjoying the newsletter to go along with it!

Bueno Market
Canada
Over 4 years using the app