Reviews (24,928)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.

July 28, 2021

The apps email integrations have leak emails - it keeps sending an email out from months ago, but only to a few people at a time. Customer service was unresponsive when we reached out for help. In addition, the pop-up timers are off and not holding saved changes.

gofoodie.ca
Canada
Over 1 year using the app
Privy Operations replied July 30, 2021

Hey there - thank you for sharing this feedback. We apologize for any inconvenience and we're committed to turning this experience around for you. Our team has reached out to offer 1:1 support to help you resolve these issues and get back to growing your sales with Privy.

July 10, 2017

I would recommend this for anyone who just started with ecommerce because this tool is easy and very straightforward to use. With the extra tutorials, making mistakes almost close to zero. double thumbs up for the app creator. keep up the good job.

Figurestop
Malaysia
20 days using the app
March 14, 2017

Great app, easy installation & quick instructions to create Popup. Recommended to use.

Oziee
Australia
Over 1 year using the app
March 28, 2019

I Have yet to try this app. once I fully try it I will come back with a review. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ModdeBox
United States
Over 1 year using the app
Privy Operations replied March 28, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

April 1, 2018

Privy helped us collect over 1k in email addresses within the first few weeks of use at our Hygge inspired home decor and apparel store, www.HyggeNorth.com. Our marketing team loves the highly customizational options for design as well as delivery. Privy's support team is always kind, helpful and prompt. Great work, Privy!

Hyggewest Com
Canada
Over 1 year using the app
February 13, 2019

I just tried this app. It took me a second to get the hang of it but once I figured it out its super easy.

The Floating Coconut
United States
Over 1 year using the app
June 25, 2019

Super easy to install and edit. Works seamlessly in the site. What's even better is that they now give you access to features that were once paid features! Thanks, Privy

Empire Canvas
United States
Over 1 year using the app
Privy Operations replied June 26, 2019

Thanks for the review! We love hearing that kind of feedback! If you need any help on new features don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 29, 2020

I used the app to help with setting up different campaigns. The app is amazing and straight forward which I love! Its beginner friendly

ArtbyMrschinaboo
United Kingdom
Over 1 year using the app
Edited March 23, 2020

This app helps me a lot with discount Pop-Ups and email and SMS campaigns. We use privy a lot in our stores.

Easy Paint By Numbers
United States
Over 1 year using the app
October 17, 2019

Great App! Does what it says and makes collecting emails and offering discounts super easy. Took just minutes to get setup.

Armor Of God Coffee
United States
Over 1 year using the app