Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited July 18, 2019

I'm just starting to use this app, i hope it is in spanish because my store is in spanish language.
Thank's

Mukavatienda
Chile
8 days using the app
Privy Operations replied April 15, 2019

Thanks for the review! You can definitely use spanish text in any Privy display or email!

October 9, 2019

I just installed so an indepth review isn't possible. I would say to the developer is that you should consider soliciting for reviews once the first campaign has been completed.

I will update my review once I have completed a campaign and have become familiar with the app and what it can do for my business.

Random Wear
United States
7 days using the app
April 9, 2018

Took less than an hour to get my welcome emails set up, easy to use, plenty of options for customization.

3loveme
United States
7 days using the app
June 15, 2020

This app is a little difficult to navigate as there is so much going on. I feel pressured to upgrade to a paid plan even though I still haven't figured out how to use the free plan.

Lynxe Co.
United States
7 days using the app
April 25, 2019

I've setup a campaign to assist with automating my welcome email. It looks good, its easy to customize and it definitely worked immediately however, as a new store, I don't want to have a mailing address in the email. Is there a way to get rid of that? If not, I guess I'll have to spring for a PO box sooner rather than later. Also..there should be a way to add recommended merch into the email as well.

Carib Flavor
United States
7 days using the app
Privy Operations replied April 26, 2019

Thanks for your review! Unfortunately, for compliance reasons every email must have an associated mailing address. That's universal rule, not a Privy one. In terms of recommended products, while we can't do that dynamically you can add in images , text, and links to promote your top products using the layout and content blocks. Hope that helps! Feel free to reach out to us at support@privy.com if you need more assistance!

January 26, 2018

i'm just started i'll be back with more review after i try it

Digitallittlefashionista
United States
7 days using the app
Edited March 15, 2019

just opened it and it forced me to review... haven't experienced it yet

Conscript Convict
Canada
7 days using the app
Privy Operations replied March 11, 2019

Thanks for the feedback! We have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis as you get going. Check it out here! https://www.privy.com/training`

February 3, 2019

Just started really using Privy today. So far so good. Time will tell if I will continue to use this app.

Fierce Impression Boutique
United States
7 days using the app
March 21, 2018

génial comme app pour lancer son site. Je me demande dans quelle mesure elle conviendrait à un site installé.

Les Meilleurs Deals
France
7 days using the app
October 18, 2019

I am still checking out the app. I will update the review once I have used it for a while.

21Trendy
Thailand
7 days using the app
Privy Operations replied October 18, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training