Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 24, 2016

Really helpful app. Easily customable. It's a shame we can only build sugup forms.

Courez Chez Must
France
About 1 year using the app
November 3, 2019

I enjoy the app, I don't think the pricing is good for 5,000 page views a month though. Sending out emails is a separate cost already.

Tiny Trends Bowtique
United States
Over 2 years using the app
August 21, 2018

It's a free app that offers almost every thing that I need I don't have to complain.

Hypeillness
France
About 1 year using the app
August 10, 2019

I've only just begun! So far so good! It would have been better to ask for a review after my first campaign. I have no idea what I'm doing, but so far the software is user-friendly!

New World Living
United States
Over 2 years using the app
Privy Operations replied August 13, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

November 27, 2018

Just got Privy (free version). I'm looking to integrate with Aweber. Looks good so far. Can't really write a full review just yet

Rusty's Puppy Emporium
United States
About 1 year using the app
May 21, 2017

Nice app, certainly for being free. Takes a little getting used to the navigation, but overall pretty intuitive.

Nattylife
United States
About 1 year using the app
July 27, 2018

OFRECE MUCHAS COSAS, PERO SOLO POR QUITAR LA MARCA DE AGUA ES UN PRECIO ALTO PARA PAGAR POR MES.

Sara Maldonado Costmetics
Mexico
About 1 year using the app
April 7, 2019

This application helped start to build my customer list. Wish there was a little more functionality when trying to get your shop off the ground rather than paying $80/month

It's A Gray Life
United States
About 1 year using the app
Privy Operations replied April 8, 2019

Thanks for your review and for the feedback on pricing. I'm going to email you separately on that topic.

May 1, 2019

I am giving it a 4 star because the review pop up was driving me crazy trying to setup and learn the app. Otherwise so far everyone has been very helpful and the webinars have been great. I will change my rating once I get it in action. So far so good!

Open Circle Specialties
Canada
Over 2 years using the app
Privy Operations replied May 2, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand as quickly as possible.

May 14, 2018

GREAT APP. VERY HELPFUL WITH GETTING NEW SUBSCRIBERS

Jame Lloyd
United Kingdom
About 1 year using the app